Dedicated Behavioral Health Technician with expertise in crisis intervention and active listening. Proven ability to monitor patient behaviors to ensure safety and well-being.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Behavioral Health Technician
US Army
Fort Sill, OK
08.2022 - Current
Monitored patient behaviors and mental health status to ensure safety and well-being.
Assisted in implementing treatment plans under the supervision of healthcare professionals.
Provided support to patients during therapeutic activities, fostering engagement and participation.
Documented patient progress and observations accurately in electronic health records.
Sales Associate Manager
Shoe Palace
Houston, TX
01.2019 - 07.2021
Led sales team to achieve monthly targets through effective training and coaching.
Developed and implemented merchandising strategies to enhance product visibility and customer engagement.
Analyzed sales reports to identify trends, informing inventory management and promotional strategies.
Cultivated strong relationships with customers, improving satisfaction and loyalty through personalized service.
Education
High School Diploma -
Shadow Creek High School
Pearland, TX
Skills
Active listening
Conflict de-escalation
Documentation skills
Crisis Intervention
Adaptability
Leadership
Accomplishments
Supervised team of 17 staff members.
De-escalated 7 active suicidal patients with a 86% success rate.