Kay’la Summers
New Orleans,LA
Summary
Detail-oriented, problem solver with a track record of proven service, dedicated to streamlining operations to promote organizational efficiency, active listening and analytical problem-solving skills. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
12
12
years of professional experience
Work History
Sales Associate
Fanatics
09.2017 - Current
- Prepared merchandise for sales floor by pricing or tagging.
- Answered approximately 30-60 customer questions about sizing, accessories, and merchandise care per day.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Photography Assistant
Smiles With Miles
03.2013 - 07.2016
- Reviewed images and selected best frames to present in client portfolio for purchase.
- Planned and prepared for on-location and studio shoots.
- Selected and set up appropriate props, backdrops, and lighting.
- Edited, toned, captioned, and uploaded more than 100 photographs for publication.
- Organized studio by putting away equipment and filing paperwork.
- Supported photography and video shoots by helping with equipment setup.
Front Desk/Treasurer
Christ First Christian Academy
08.2012 - 05.2014
- Organized over 250 student portfolios
- Created more than 200 student schedules
- Reconciled monthly statements, invoices to keep records accurate, and current.
- Drafted reports to support management decision-making needs.
- Greeted parents/guardians at front desk and engaged in pleasant conversations while managing daily secretarial tasks
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Liaised between school leadership and vendors to maintain effective lines of communication.
Education
Diploma - Dental Assistant
Blue Cliff College
New Orleans, LA01-2017
High School Diploma -
Christ First Christian Academy
New Orleans, LA05-2014
Skills
- Retail loss prevention
- Promotional support
- Upselling
- Verbal and written communication
- Guest relations
- Problem-solving
- Sales expertise
- Microsoft Suite
Accomplishments
2016 Winter Session II Academic Excellence Award
3.5 G.P.A
Timeline
Sales Associate
Fanatics
09.2017 - Current
Photography Assistant
Smiles With Miles
03.2013 - 07.2016
Front Desk/Treasurer
Christ First Christian Academy
08.2012 - 05.2014
Diploma - Dental Assistant
Blue Cliff College
High School Diploma -
Christ First Christian Academy
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