Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kayla Taylor

Lawrenceburg,TN

Summary

Highly organized and efficient receptionist with experience in managing front desk operations, including handling customer inquiries, scheduling appointments, and maintaining records. Skilled in communication, both verbal and written, ensuring clear and positive interactions with clients and team members. Demonstrated ability to improve office processes for better workflow and client satisfaction. Successfully enhanced the welcoming atmosphere of previous workplaces while efficiently managing multiple tasks simultaneously.

Overview

5
5
years of professional experience

Work History

Front Desk Receptionist

Lawrenceburg Technical College
Lawrenceburg, Tennessee
06.2026 - Current
  • Managed front-desk call flow, directing inquiries to appropriate departments to ensure efficient communication.
  • Responded to basic inquiries from visitors at front desk, providing accurate information about services to enhance visitor experience.
  • Coordinated faculty and staff schedules, implementing organized appointment tracking for improved time management.
  • Maintained precise visitor logs and appointment documentation.
  • Developed efficient filing systems to streamline document retrieval for important company records and documents.

Receptionist

Pressed by Tiff Taylor
Lawrenceburg, Tennessee
05.2021 - 11.2025
  • Greeted and assisted visitors with a friendly and professional demeanor.
  • Scheduled appointments and maintained front desk calendar to support efficient office operations.
  • Coordinated appointment scheduling, optimizing calendar management for seamless visitor flow.
  • Handled inquiries, delivering accurate information about services to enhance visitor experience.
  • Processed incoming and outgoing mail, ensuring timely delivery and organization.

ToGo Specialist

Applebee's Grill + Bar
Columbia, Tennessee
11.2025 - 06.2026
  • Developed and delivered training for new staff on to-go workflows and service expectations, enhancing operational efficiency.
  • Oversaw point-of-sale operations, ensuring efficient payment processing and order management.
  • Anticipated customer needs and responded promptly, contributing to positive customer experiences.
  • Improved customer satisfaction by resolving issues with knowledgeable, courteous service.
  • Delivered consistent performance in a fast-paced environment while maintaining accuracy.

Education

Associate of Science - Biology

Columbia State Community College
Columbia, TN
05-2025

High School Diploma -

Lawrence County High School
Lawrenceburg, TN
05-2022

Skills

  • Front desk operations
  • Appointment scheduling
  • Visitor management
  • Customer service
  • Inquiry management
  • Document organization
  • File management
  • Record keeping
  • Confidentiality handling
  • Attention to detail
  • Conflict resolution
  • Customer relationship management

Timeline

Front Desk Receptionist

Lawrenceburg Technical College
06.2026 - Current

ToGo Specialist

Applebee's Grill + Bar
11.2025 - 06.2026

Receptionist

Pressed by Tiff Taylor
05.2021 - 11.2025

Associate of Science - Biology

Columbia State Community College

High School Diploma -

Lawrence County High School
Kayla Taylor