Kayla Temple
Marquette
Summary
Accomplished Assistant Store Manager skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.
Overview
7
7
years of professional experience
Work History
Specialty Assistant Store Manager
Lowe’s
08.2021 - Current
- In my current position I lead a sales team that encompasses multiple departments and types of products
- I work to uphold expectations and standards through goal setting and observations of customer interactions with my associates
- I also work closely with the rest of the senior manager team to ensure that the store operates smoothly
Sales Floor Supervisor- ProServices
Lowe’s
02.2019 - 08.2021
- I worked with my direct team to develop relationships and make sales to contractors and businesses
- I oversaw the day to day operations of the department as well as managed the lumber and building materials departments as well
Sales Specialist-ProServices
Lowe’s
05.2018 - 02.2019
- In this position I developed relationships with contractors and business owners by providing quotes and estimates for materials and products to complete their jobs
- I also worked closely with my fellow specialists to make sure the department made sales goals and credit application requirements
Sales Specialist-Millwork
Lowe’s
08.2017 - 05.2018
- In this position I worked with homeowner and DIY customers to provide quotes on doors, windows, and building materials
- I also sold installation projects and worked closely with our installers to ensure a seamless project for our customers
- During this time I was named one of the top 25 salesmen in my region on three occasions
Education
Bachelor of the Arts - Zoology
Northern Michigan University
Marquette, MI05.2014
Skills
- Training
- Team management
- Goals and performance
- Promotions planning
- Conflict resolution
- Customer service and engagement
- Problem-solving
- Order management
- Store operations
Timeline
Specialty Assistant Store Manager
Lowe’s
08.2021 - Current
Sales Floor Supervisor- ProServices
Lowe’s
02.2019 - 08.2021
Sales Specialist-ProServices
Lowe’s
05.2018 - 02.2019
Sales Specialist-Millwork
Lowe’s
08.2017 - 05.2018
Bachelor of the Arts - Zoology
Northern Michigan University
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