Paige Vogt
Hornell,New York
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
7
7
years of professional experience
Work History
Specialty Assistant Store Manager
Lowe's
Hornell, New York
10.2021 - Current
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
Assistant Store Manager of Operations
Lowe's
Elmira, NY
09.2018 - 10.2021
- Recruited, hired and trained new employees, aimed at building high-functioning team focused on stock management, visual merchandising and general store operations.
- Developed company initiatives for ongoing store maintenance and increasing efficiency in operations procedures.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Communicated issues and challenges to corporate leadership, providing possible solutions.
- Implemented theft prevention policies to minimize potential stock loss.
- Reviewed sales and gross profit reports to determine
Skills
- Relationship building and management
- Order management
- Training
- Business development and planning
- Operations
- Customer experience
Timeline
Specialty Assistant Store Manager
Lowe's
10.2021 - Current
Assistant Store Manager of Operations
Lowe's
09.2018 - 10.2021