Kayla Thomas
Lake Charles,LA
Summary
Proven Sales Associate with a track record of enhancing customer satisfaction and boosting store performance at Journeys through exceptional customer service and teamwork. Skilled in cash handling and problem-solving, adept at fostering repeat business and managing high-stress situations. Demonstrates excellent people skills and a commitment to achieving sales targets. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
4
4
years of professional experience
Work History
Sales Associate
Journeys
06.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
Cashier
Dunkin Donuts & Baskin Robbins
11.2021 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
Sales Associate
Dollar General
05.2020 - 09.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
Associate of Science - General Studies
Sowela Technical Community College
Lake Charles, LA05.2028
High School Diploma -
Iota High School
Iota, LA05.2019
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Excellent people skills
- Reliable and punctual
Timeline
Sales Associate
Journeys
06.2024 - Current
Cashier
Dunkin Donuts & Baskin Robbins
11.2021 - Current
Sales Associate
Dollar General
05.2020 - 09.2020
Associate of Science - General Studies
Sowela Technical Community College
High School Diploma -
Iota High School
Similar Profiles
Martina LazzariniMartina Lazzarini
Manager in Training at JourneysManager in Training at Journeys
Cristian MoralesCristian Morales
Retail Sales Associate at JourneysRetail Sales Associate at Journeys
Sasha MurphySasha Murphy
Sales Associate at JourneysSales Associate at Journeys
James LeeJames Lee
Sales Associate at JourneysSales Associate at Journeys
Derrick DanielDerrick Daniel
Heavy Equipment Operator at BechtelHeavy Equipment Operator at Bechtel