Summary
Overview
Work History
Education
Skills
Timeline
Server

Kayla Vaughn

Euclid,OH

Summary

Versatile and dynamic professional with a proven track record at Amazon and in healthcare settings, adept at enhancing operational efficiency and patient care through expert medical record-keeping and exceptional telephone skills. Skilled in fostering patient relationships and streamlining processes, demonstrating outstanding time management and decision-making abilities.

Overview

4
4
years of professional experience

Work History

Doctor's Assistant + Receptionist

Chiropractic Office
09.2022 - Current
  • Enhanced collaboration among healthcare team members for optimal patient care delivery.
  • Streamlined clinic operations, implementing efficient scheduling and documentation practices.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Recorded patient history to accurately track conditions, progress and diagnosis for comprehensive medical records.
  • Improved patient mobility by developing personalized treatment plans and monitoring progress.
  • Developed strong relationships with patients, establishing trust and rapport to facilitate successful therapy outcomes.

Server

Hamlet At Chagrin Falls
10.2021 - Current
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Provided exceptional service to high volume of daily customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Set up dining room to meet hospitality and service standards.
  • Developed strong and lasting resident relationships.
  • Cooked appetizing and satisfying meals and snacks.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.

Package Handler

Amazon
08.2020 - 06.2021
  • Assisted in loading delivery trucks with prepared packages.
  • Loaded completed orders on pallets according to delivery numbers.
  • Protected company inventory by maintaining and organizing storage areas.
  • Used scanners to track parcel information, condition or receipt.
  • Protected items by wrapping in cling film, padded moving blankets and tape.
  • Packed merchandise into boxes and containers in preparation for safe shipment.
  • Reviewed packing slips and other documentation to properly box requested items for shipment.
  • Accomplished production goals by working with speed and accuracy.

Education

Associate of Science - Physical Therapy Assistance

Cuyahoga Community College
Cleveland, OH
09.2022

Certification - Medical Administrative Specialities

Cuyahoga Valley Career Center
Brecksville, OH
08.2020

High School Diploma -

Garfield Heights High School
Garfield Heights, OH
05.2020

Skills

  • Point of Sale (POS) System Operations
  • Effective Customer Upselling
  • Buffet Setup and Takedown
  • Special Dietary Requirements
  • Dining Customer Service (with elderly patients)
  • Tagging and Labeling
  • Shipment Inspection
  • Time Management
  • Decision Making
  • Sorting and Staging
  • Medical Billing
  • Coding
  • filling
  • Patient Counseling
  • Teaching and Mentoring
  • Medical record-keeping
  • Data Entry
  • Telephone skills

Timeline

Doctor's Assistant + Receptionist

Chiropractic Office
09.2022 - Current

Server

Hamlet At Chagrin Falls
10.2021 - Current

Package Handler

Amazon
08.2020 - 06.2021

Associate of Science - Physical Therapy Assistance

Cuyahoga Community College

Certification - Medical Administrative Specialities

Cuyahoga Valley Career Center

High School Diploma -

Garfield Heights High School

Similar Profiles

CREATE PROFILE
Kayla Vaughn