Kayla Westmoreland
Fort Collins,CO
Summary
Dynamic Catering Coordinator with Potbelly's Sandwich Shop, adept at enhancing customer satisfaction through exceptional service and relationship building. Proven ability in inventory management and optimizing supply usage, demonstrating strong time management skills. Experienced in high-pressure environments, including operations with the US Navy, ensuring safety and effective communication.
Overview
19
19
years of professional experience
Work History
Catering Coordinator
Potbelly's Sandwich Shop
10.2022 - Current
- Coordinated catering orders, ensuring timely delivery and adherence to customer specifications.
- Developed relationships with clients to enhance repeat business and customer satisfaction.
- Managed inventory levels, optimizing supply usage for catering events.
- Streamlined scheduling processes, improving efficiency of event preparations and staff assignments.
- Analyzed feedback from clients to refine offerings and enhance overall service quality in catering operations.
- Implemented streamlined communication processes between sales and operations teams, improving order accuracy and response times.
- Increased repeat business through strong relationship-building with clients and vendors.
Cafeteria Worker
RISD School District
02.2015 - 12.2020
- Prepared and served nutritious meals in compliance with health regulations.
- Collaborated with kitchen staff to streamline food preparation processes.
- Maintained cleanliness and organization of kitchen and dining areas.
- Assisted in inventory management, ensuring adequate supplies for daily operations.
Operations Specialist
US Navy
02.2006 - 07.2010
- Worked with my ships radar systems to ensure safety of ship and ships crew. I maintained awareness of contacts around us such as other ships, air contacts, and underwater contacts. Went on two deployments which we interacted with other ships from other countries. My last deployment i had the opportunity i was able to send and coordinate various important messages such as ones addressed to NATO.
- Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
- Successfully managed multiple projects simultaneously while adhering to deadlines and budget constraints.
- Collaborated across departments to identify opportunities for process improvements and increased efficiency.
- Provided training for new hires, fostering a supportive learning environment conducive to success in their roles.
Education
Ancient History
Blinn College
Brenham, TXAncient History
Kansas State University
Manhattan, KSAncient History
Hutchinson Community College
Hutchinson, KSSkills
- Customer service
- Time management
- Catering sales
- Flexibility
Timeline
Catering Coordinator
Potbelly's Sandwich Shop
10.2022 - Current
Cafeteria Worker
RISD School District
02.2015 - 12.2020
Operations Specialist
US Navy
02.2006 - 07.2010
Ancient History
Blinn College
Ancient History
Kansas State University
Ancient History
Hutchinson Community College
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