Kayla Zoeckler
Herkimer
Summary
Dynamic sales associate with strong customer service skills and a proven ability to enhance shopping experiences. Committed to building lasting relationships and achieving sales targets through effective teamwork and problem-solving.
Dedicated team member with proven strengths in customer engagement and collaboration. Experienced in supporting operational processes and enhancing service delivery. Focused on driving positive customer experiences and supporting team success.
Overview
3
3
years of professional experience
Work History
Sales Associate
Fastrac Markets
Herkimer, NY
07.2025 - 05.2026
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained clean and organized merchandise displays to promote efficient customer navigation.
- Processed cash transactions accurately while ensuring compliance with company policies.
- Supported inventory management by restocking shelves and conducting regular stock checks.
- Collaborated with team members to achieve daily sales targets and improve operational efficiency.
- Utilized point-of-sale systems effectively for transaction processing and inventory tracking.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
Partner
Stewart's Shops
Herkimer, NY
08.2024 - 06.2025
- Developed strategic partnerships to enhance service offerings and customer engagement.
- Implemented operational efficiencies, resulting in improved workflow and reduced downtime.
- Trained and mentored new team members on company policies and best practices.
- Conducted market analysis to identify growth opportunities and competitive positioning.
- Provided outstanding service to all individuals, promoting effective, and lasting business relationships.
Team Member
Mcdonalds
Little Falls, NY
03.2023 - 05.2024
- Delivered exceptional customer service in fast-paced environment.
- Operated kitchen equipment and maintained cleanliness to ensure safety standards.
- Collaborated with team members to streamline food preparation processes.
- Assisted in training new employees on operational procedures and customer interactions.
Dietary Clerk
Folts Brook
Herkimer, NY
04.2023 - 07.2023
- Managed dietary records and meal preferences for residents, ensuring accuracy and compliance with nutritional guidelines.
- Coordinated food service schedules and communicated dietary needs to kitchen staff effectively.
- Assisted in planning and implementing special diets based on individual health requirements.
- Streamlined menu management process, enhancing resident satisfaction through tailored meal options.
Education
GED -
Remington School
Ilion, NY03-2017
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Excellent people skills
- Exceptional customer service
- Relationship building
Timeline
Sales Associate
Fastrac Markets
07.2025 - 05.2026
Partner
Stewart's Shops
08.2024 - 06.2025
Dietary Clerk
Folts Brook
04.2023 - 07.2023
Team Member
Mcdonalds
03.2023 - 05.2024
GED -
Remington School