Kaylah Jackson
Reliable retail professional with 6+ years of experience in customer service, cash handling, stocking, and store support. Known for clear communication, strong time management, and calm problem-solving in busy shifts.
Adaptable professional with extensive experience helping customers, managing inventory, and supporting daily store operations. Strong communication, reliability, and collaboration skills support smooth service and efficient results. Focused on creating positive customer experiences and keeping work areas organized.
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Highly motivated [Type] Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Work History
Sales Associate
1 Year 11 Months- Assisted customers with product location, pricing questions, and courteous checkout support.
- Operated cash register accurately while processing sales, returns, and payment transactions.
- Stocked shelves, rotated merchandise, and maintained organized sales floor displays.
- Recovered aisles by facing products and removing damaged or expired items.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Walmart Associate
4 Years 2 Months- Led daily floor operations, ensuring stocked aisles, organized displays, and consistent customer service.
- Trained new associates on register procedures, zoning standards, and store safety expectations.
- Monitored inventory levels using handheld scanners and coordinated replenishment to prevent out-of-stock items.
- Resolved customer concerns promptly, maintaining service standards and supporting positive store experiences.
- Improved store organization by efficiently restocking shelves and displays during overnight shifts.
Food Service Worker
2 Years 11 Months- Prepared menu items by following recipes and portion standards
- Assembled burritos, bowls, and tacos with consistent presentation
- Maintained food safety, sanitation, and temperature control procedures
- Operated cash register and processed customer orders accurately
- Restocked ingredients, supplies, and service stations throughout shift
- Cleaned work areas, equipment, and dining surfaces to support sanitation
- Assisted teammates during rush periods to keep service moving efficiently
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Night Stocker
3 Years 9 Months- Unloaded overnight freight and sorted merchandise for efficient stockroom replenishment.
- Stocked salesfloor shelves according to planogram and merchandising standards.
- Replenished low-inventory items quickly to maintain guest-ready product availability.
- Zoned aisles to improve shelf organization, presentation, and product accessibility.
- Verified label placement and pricing accuracy during stocking tasks.
- Maintained clean, safe backroom areas while following overnight store procedures.
- Unloaded arriving product stock and moved to store display areas.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Reduced stock damage by carefully handling and transporting merchandise from storage to sales floor.
- Contributed to a safe working environment by adhering to safety regulations during overnight shifts.