Kaylah Mccullough
Cleveland Heights
Summary
Motivated individual with a background in Nursing, equipped with strong analytical thinking and problem-solving abilities. Demonstrates effective communication and teamwork skills through diverse customer service roles. Committed to providing exceptional patient care and support in healthcare settings.
Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in sales environment. Brings understanding of sales techniques and customer engagement strategies. Ready to use and develop communication and organizational skills in [Desired Position] role.
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
Nordsrom Rack
Lyndhurst, OH
07.2025 - Current
- Assisted customers in selecting and purchasing merchandise, enhancing overall shopping experience.
- Managed inventory levels, ensuring product availability and organization on sales floor.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Collaborated with team members to maintain store cleanliness and visual merchandising standards.
Food Runner
Haunted House Restaurant
Cleveland Heights, OH
03.2025 - 11.2025
- Delivered food and beverages efficiently to guests, ensuring timely service in a fast-paced environment.
- Assisted kitchen staff with order preparation and presentation, maintaining high standards of quality.
- Maintained cleanliness and organization of dining area, contributing to positive guest experiences.
- Collaborated with servers to confirm orders and address customer inquiries promptly.
Cashier
Five Guys
Mayfield Heights, OH
08.2023 - 06.2024
- Processed customer transactions accurately and efficiently in high-volume environment.
- Maintained cleanliness and organization of work area to enhance customer experience.
- Assisted in training new cashiers on point-of-sale systems and company policies.
- Handled customer inquiries and resolved issues to ensure satisfaction and loyalty.
Education
No Degree - Nursing
Bryant & Stratton College
Solon, OH08-2027
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Exceptional customer service
- Relationship building
- Outgoing personality
- Cash handling
- Money handling
- Flexible schedule
- Verbal/written communication
- Cash register operation
- Stocking and receiving
- Cash handling accuracy
- Client service
- Conflict resolution
- Store opening and closing
- Sales expertise
- Product sales
- Customer needs assessment
- Complex Problem-solving
- Sales strategies
- POS system operation
- Meeting deadlines
- Upselling
- Professional demeanor
- Retail store operations
- Adapt to diverse groups
- Cleaning techniques
- Sales training
- Payment processing
- Guest relations
- Inventory tracking
- Sales development
- Policy and procedure adherence
- Merchandise display
- Product recommendations
- Order processing
- Display setup
- Point of sale operation
- Negotiation tactics
- Relationship selling
- Product promotions
- Business development
- Fraud detection
- Fitting room maintenance
- Product demonstrations
- Self-checkout assistance
- Client account management
- Friendly and outgoing
- Verbal and written communication
- Customer engagement
- Task prioritization
- Merchandising
- Positive and professional
- Energetic self-starter
- Written and oral communication skills
- Exceeds sales goals
Certification
CPR Certification
Timeline
Sales Associate
Nordsrom Rack
07.2025 - Current
Food Runner
Haunted House Restaurant
03.2025 - 11.2025
Cashier
Five Guys
08.2023 - 06.2024
No Degree - Nursing
Bryant & Stratton College