-hiking
-art
-jewelry making
-gardening
-animals
Kayla (meadow) Lohmann
Culpeper
Summary
I excelled at Spirit Halloween, mastering merchandise display and customer engagement. Leveraging an outgoing personality and effective cash handling, I boosted customer satisfaction as well as maintaining friendly and professional relationships with my co-workers and managers. My proactive approach and ability to thrive in high-stress situations highlight my adaptability and commitment to excellence.
Overview
3
3
years of professional experience
Work History
Sales Associate
Spirt Halloween
08.2023 - 11.2024
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise. as well as organizing the overstock in the back
- Provided positive friendly first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Monitored customers for signs of security concerns and escalated issues to management.
Sandwich Artist
Subway
10.2021 - 03.2022
- Greeted guests, promoted specials, and took orders.
- Executed sandwich artistry duties with very low occurrence of errors.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Restocked and rotated stock in display case to mitigate stock loss.
- Prepared and presented food in compliance with health and safety guidelines.
- Kept workplace clean and organized in line with restaurant policies.
- Accurately operated cash register to process customer payments.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Education
High School Diploma -
Culpeper County High School
Culpeper, VA05-2024
Skills
- Merchandise display
- Energetic self-starter
- Outgoing personality
- Cleaning techniques
- Cash handling
- Task prioritization
- Positive and professional
- Customer engagement
- Verbal and written communication
- Reliable and punctual
- Flexible schedule
Interests
Timeline
Sales Associate
Spirt Halloween
08.2023 - 11.2024
Sandwich Artist
Subway
10.2021 - 03.2022
High School Diploma -
Culpeper County High School
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