Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaylan Scott

Burkesville,KY

Summary

Detail-oriented professional with extensive experience in customer service. Demonstrated success in supervising and ensuring smooth operations, ready to leverage time management and computer skills to improve service delivery.

Overview

15
15
years of professional experience

Work History

Shift Leader/Cashier

IGA
Burkesville, Kentucky
09.2025 - Current
  • Supervise shift operations and ensure smooth workflow in the store.
  • Assist customers with inquiries and resolve issues promptly.
  • Monitor cash register operations and handle cash transactions securely.
  • Verify that cash drawers contain correct amounts of money during opening and closing shifts.

Remote Scheduling Center Agent

Aspen Dental
Burkesville, Kentucky
04.2024 - 01.2025
  • Assisted patients with appointment scheduling and insurance verification.
  • Addressed patient inquiries and concerns with professionalism and empathy.
  • Participated in training sessions to enhance knowledge of dental services offered.

Instructional Assistant

Cumberland County Schools
Burkesville, Kentucky
08.2021 - 03.2024
  • Assisted teachers in providing accommodations for students who need additional support.
  • Supported students with individualized learning needs and academic challenges.
  • Monitored students in class, hallways, and cafeteria to enforce school rules.
  • Attended training sessions on best practices for working with students with special needs.

Teacher Assistant

Lake Cumberland County Head Start
Burkesville, Kentucky
08.2018 - 06.2021
  • Assisted teachers in creating engaging lesson plans and instructional materials.
  • Supervised children and participated with children in activities.
  • Maintained communication with parents regarding student progress and classroom updates.

Shift Leader

Pizza Hut
Burkesville, Kentucky
07.2011 - 07.2018
  • Adhered to all health code regulations while preparing food items for customers.
  • Delegated tasks to employees and monitored activities and task completion.

Education

Associate of Arts - General Studies

Somerset Community College
Somerset, KY
05-2018

Skills

  • Customer service
  • Time management
  • Computer skills
  • Cash handling
  • Appointment scheduling
  • Attention to detail
  • Supervisory skills

Timeline

Shift Leader/Cashier

IGA
09.2025 - Current

Remote Scheduling Center Agent

Aspen Dental
04.2024 - 01.2025

Instructional Assistant

Cumberland County Schools
08.2021 - 03.2024

Teacher Assistant

Lake Cumberland County Head Start
08.2018 - 06.2021

Shift Leader

Pizza Hut
07.2011 - 07.2018

Associate of Arts - General Studies

Somerset Community College
Kaylan Scott