Dynamic and detail-oriented professional with extensive experience at the United States Postal Service. Proven track record in enhancing workflow efficiency and ensuring customer satisfaction. Skilled in mail processing and quality control, with strong multitasking abilities that consistently meet operational targets. Committed to maintaining high standards in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Clerk
United States Postal Service, USPS
Kansas City, MO
05.2020 - 01.2026
Processed incoming and outgoing mail using automated sorting equipment.
Assisted customers with inquiries regarding services and delivery options.
Maintained accurate records of postal transactions and inventory levels.
Ensured compliance with safety procedures while handling packages and equipment.
Collaborated with team members to streamline mail processing operations.
Trained new staff on operational procedures and customer service standards.
Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
Clerk
United States Postal Service, USPS
Kansas City, MO
11.2016 - 12.2019
Implemented improvements in workflow efficiency, reducing processing time.
Monitored supply levels and coordinated restocking of postal materials as needed.
Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
Processed incoming and outgoing mail and packages according to established procedures.
Warehouse Associate
Aspen Productions
Kansas City, MO
04.2015 - 11.2016
Operated forklifts and pallet jacks to transport materials efficiently within warehouse environment.
Assisted in inventory management, ensuring accurate stock levels and timely replenishment of supplies.
Maintained cleanliness and organization of work areas to promote safety and operational efficiency.
Packaged and labeled products for shipment, adhering to company standards for quality control.
Mail Handler
United States Postal Service, USPS
Kansas City, KS
11.2014 - 04.2015
Sorted incoming mail and packages to ensure timely distribution.
Operated postal machinery to process mail efficiently and accurately.
Maintained cleanliness and organization of work area to enhance safety standards.
Collaborated with team members to streamline sorting processes for improved efficiency.
Warehouse Associate
The Kansas City Star
Kansas City, MO
07.2014 - 11.2014
Collaborated with team members to optimize workflows and enhance overall productivity in warehouse operations.
Conducted regular inspections of equipment, reporting maintenance needs to prevent downtime.
Trained new associates on safety protocols, equipment usage, and efficient material handling techniques.
Implemented process improvements that reduced order processing time and increased shipping accuracy.
Warehouse Associate
Sears Warehouse
Kansas City, MO
01.2014 - 07.2014
Prepared orders for shipment by picking, packing, and labeling merchandise.
Worked safely around moving machinery.
Collaborated with team members to achieve daily targets and complete tasks efficiently.
Performed inventory control, such as counting, and stocking merchandise.
Consistently lifted materials weighing as much as Number pounds.
Assembled orders and packed items for shipment, conveying orders to shipping personnel
Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
Assisted in reducing product damage by properly handling and storing materials.