Kayla Vella
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Brand Ambassador
David Yurman
10.2025 - Current
- Showed understanding of customer's personal style and preferences when offering product advice.
- Communicated product information with confidence and educated consumers about company.
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Educated customers on product features and answered questions regarding product use.
- Increased sales by effectively communicating product benefits.
- Hit all sales goals and KPI's since beginning in sales
Operations Support
David Yurman
08.2023 - 10.2025
- Assist with daily inventory counts and the reconciliation.
- Assist the store manager with stock control and delivery procedures in the store and ensure the proper procedures are taking place to reduce shrink level below target.
- Assist with packaging of merchandise to deliver to clients.
- Assist with the entry of repairs into KWI and the updates to the repair book and special order log.
- Answers and properly directs all incoming calls.
- Ensure adherence at all times to Company retail operating and security procedures.
- Complete all Company paperwork accurately, in line with company procedures, within appropriate deadlines.
- Maintain consistent visual merchandising and housekeeping standards reflecting current visual guidelines and priorities at all times.
- Create a welcoming luxury environment for our clients.
- Provide exceptional customer service by ensuring that the customer takes priority at all times.
- Identify and exceed all customer needs and expectations.
- Maximize all selling opportunities to achieve/ exceed store KPI targets, maintaining an awareness of performance against target at all times.
- Maintained up-to-date knowledge of industry best practices and emerging technologies relevant to operations support functions.
- Collaborated with management on special projects aimed at elevating the retail environment''s aesthetics or functionality.
Education
Biology
Saint Johns University
New York05-2023
High School Diploma -
Saint Francis Preparatory School
Fresh Meadows06-2019
Skills
- Customer relationship building
- Mind for marketing
- Brand awareness
- Public relations
- Sales
- Scheduling
- Business growth
Timeline
Brand Ambassador
David Yurman
10.2025 - Current
Operations Support
David Yurman
08.2023 - 10.2025
High School Diploma -
Saint Francis Preparatory School
Biology
Saint Johns University