Kaylea Cook
Shinnston
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
1
1
year of professional experience
8
8
years of post-secondary education
Work History
Sales Associate
08.2024 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience
- Maintained organized sales floor by restocking merchandise and arranging displays
- Processed transactions accurately using point-of-sale systems for efficient checkout
- Handled customer returns and exchanges, ensuring compliance with store policies
- Greeted customers and helped with product questions, selections, and purchases
- Helped customers complete purchases, locate items, and join reward programs
Education
High School Diploma -
Lincoln High School
Shinnston, WV 08.2017 - 05.2021
Bachelor of Science - Business Administration
Fairmont State University
Fairmont, WV 08.2021 - 12.2025
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Cash register operation
- Inventory management
Timeline
Sales Associate
08.2024 - Current
Bachelor of Science - Business Administration
Fairmont State University
08.2021 - 12.2025
High School Diploma -
Lincoln High School
08.2017 - 05.2021