Kaylee Alba
Forney
Summary
Developed outstanding communication and organizational skills in fast-paced, customer-focused environment. Skilled in managing schedules, handling inquiries, and providing top-notch service. Looking to transition into new field where these transferable skills can contribute to team success and overall efficiency.
Overview
2
2
years of professional experience
Work History
Receptionist
H&R Block
12.2024 - Current
- Greeted incoming visitors and customers professionally.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled cash transactions and maintained sales and payments records accurately.
- Answered phone promptly and directed incoming calls.
Bartender
Los Hermanos Mexican Restaurant
05.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Hostess
Chilis Bar & Grill
10.2022 - 03.2023
- Answered customer questions about hours, seating, and menu information.
- Greeted customers upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and helping maintain dining area clean.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
High School Diploma -
North Forney High School
Forney, TX05-2022
Skills
- Telephone skills
- Data entry
- Appointment scheduling
- Customer/Client relations
- Document management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Receptionist
H&R Block
12.2024 - Current
Bartender
Los Hermanos Mexican Restaurant
05.2023 - Current
Hostess
Chilis Bar & Grill
10.2022 - 03.2023
High School Diploma -
North Forney High School
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