Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Certification
Timeline
Generic

Kaylee Arellano

San Jose,CA

Summary

Hi, my name is Kaylee. I am a motivated shift leader who is enthusiastic about helping team members meet and exceed goals with compassionate leadership. I am a talented trainer and operational problem-solver, with front-line experience and a collaborative nature. I am resourceful in balancing customer, company, and employee needs. I am hoping to apply my skills to your establishment and am overjoyed to create new relationships in the workplace!

Overview

3
3
years of professional experience
1
1
Certification

Work History

Shift Lead

Palmettos Superfood
San Jose, CA
04.2024 - Current
  • Performed opening and closing procedures such as setting alarm systems, counting money.
  • Conducted regular inventory checks to maintain accurate stock levels.
  • Supervised staff during shift changes and ensured transition went smoothly.
  • Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
  • Responded to customer inquiries and complaints in a professional manner.
  • Trained new employees on company policies, procedures, and job duties.
  • Completed opening and closing duties to facilitate business operations.

Crew Member

Rita's Italian Ice
San Jose, CA
04.2023 - 08.2024
  • Maintained organized storage areas for food products, beverages and restaurant supplies.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Resolved customer complaints in a professional manner.
  • Maintained an organized work area to ensure efficient operations.
  • Answered phone calls promptly to provide accurate information about menu items or prices.
  • Restocked kitchen supplies including food products and utensils.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Educated customers on menu items, product ingredients and nutritional values.

Crew Member

Coldstone Creamy
San Jose, California
04.2022 - 02.2023
  • Maintained organized storage areas for food products, beverages and restaurant supplies.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Resolved customer complaints in a professional manner.
  • Maintained an organized work area to ensure efficient operations.

Education

High School Diploma -

Del Mar Highschool
San Jose California
05-2026

Skills

  • Customer service
  • Employee training
  • Team collaboration
  • Problem solving
  • Time management
  • Production leadership
  • Crew coordination

Affiliations

  • Club Volleyball (5 Years)
  • Small Cupcake business
  • Interact (Community Service Club)

Languages

English
Professional
Spanish
Limited

Accomplishments

  • Team Captain (4 Years)
  • Best Customer Service Award (Palmettos)
  • Club Treasurer

Certification

  • Drivers License
  • Food handlers Certification

Timeline

Shift Lead

Palmettos Superfood
04.2024 - Current

Crew Member

Rita's Italian Ice
04.2023 - 08.2024

Crew Member

Coldstone Creamy
04.2022 - 02.2023

High School Diploma -

Del Mar Highschool

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Kaylee Arellano