Summary
Overview
Work History
Education
Skills
Timeline
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Kaylee Bonds

Gillsville,GA

Summary

Proven track record in enhancing guest experiences and team performance, notably at Cheddars Scratch Kitchen where I mentored new servers, improving team efficiency. Skilled in cash handling and exceptional customer service, I excel in fast-paced environments, demonstrating a strong work ethic and organizational skills without compromising service quality.

Overview

8
8
years of professional experience

Work History

Server

Longhorns Steakhouse
03.2021 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server Trainer

Cheddars Stratch Kitchen
06.2018 - 03.2021
  • Trained new team members on restaurant procedures, menu items, and performance strategies.
  • Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
  • Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
  • Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.

Team Member

Dairy Queen Grill & Chill
03.2018 - 06.2018
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.

Team Member

Arbys
08.2016 - 02.2018
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Education

Associate of Applied Science - Radiologic Technology

Lanier Technical College
Gainesville, GA

High School Diploma -

Habersham Central High School
Mount Airy, GA
05.2018

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Professional Appearance
  • Order Accuracy
  • Reliable and Responsible
  • Time management abilities
  • Excellent Communication
  • Time Management
  • Organizational Skills

Timeline

Server

Longhorns Steakhouse
03.2021 - Current

Server Trainer

Cheddars Stratch Kitchen
06.2018 - 03.2021

Team Member

Dairy Queen Grill & Chill
03.2018 - 06.2018

Team Member

Arbys
08.2016 - 02.2018

Associate of Applied Science - Radiologic Technology

Lanier Technical College

High School Diploma -

Habersham Central High School

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Kaylee Bonds