Kaylee Bush
Albany,OR
Summary
Proven leader at Northwest Skateland, adept in customer service and team collaboration, significantly improved safety procedures and marketing strategies. Demonstrated exceptional problem-solving and conflict resolution skills, ensuring high levels of customer satisfaction and operational efficiency.
Overview
3
3
years of professional experience
Work History
Cashier
Reeners Smash Burger
03.2024 - Current
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
Manager
Northwest Skateland
08.2022 - 03.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Onboarded new employees with training and new hire documentation.
- Improved safety procedures to create safe working conditions for workers.
- Improved marketing to attract new customers and promote business.
Shift Lead
Dairy Queen
09.2021 - 06.2022
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Improved team efficiency by implementing new scheduling and task management strategies.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Education
High School Diploma -
South Albany High School
Albany, OR06.2024
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Conflict Resolution
- Problem-Solving
- Team Collaboration
Timeline
Cashier
Reeners Smash Burger
03.2024 - Current
Manager
Northwest Skateland
08.2022 - 03.2024
Shift Lead
Dairy Queen
09.2021 - 06.2022
High School Diploma -
South Albany High School
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