Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Kaylee Congleton

Stillwater,OK

Summary

Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Service Associate

Walgreens
07.2023 - 08.2023
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Volunteer

Farmers Market
04.2020 - 11.2020
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Handled foot traffic and directed people to appropriate booths.

Education

No Degree - Traditional Studies

Mckinney High School
Mckinney, TX
07.2023

Skills

  • Customer Service
  • Preparation of Demonstrations
  • Presenting Solutions
  • Safety Regulations
  • Exceptional Communicator
  • Complex Problem-Solving

Certification

CPR Certified

TABC Certified

Languages

Spanish
Professional Working

Timeline

Customer Service Associate

Walgreens
07.2023 - 08.2023

Volunteer

Farmers Market
04.2020 - 11.2020

No Degree - Traditional Studies

Mckinney High School
Kaylee Congleton