Summary
Overview
Work History
Education
Skills
Timeline
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Kaylee Enloe

Lees Summit,MO

Summary

Customer service professional with extensive experience in transaction handling and problem-solving. Expertise in fostering guest relationships and driving repeat business through exceptional service. Proven track record in training staff and collaborating in fast-paced environments to ensure customer satisfaction and operational efficiency.

Overview

15
15
years of professional experience

Work History

Server

54th Street Grill & Bar
Lees Summit, MO
03.2025 - Current
  • Operated POS terminals for accurate order entry, bill splitting, and total calculation.
  • Delivered exceptional customer service to foster repeat business and build rapport with guests.
  • Executed thorough cleaning tasks, including sweeping, mopping, vacuuming, and organizing server stations.
  • Handled monetary transactions in compliance with company cash handling protocols.

Customer Support Specialist

Safe Haven ADT Security
North Kansas City, MO
10.2020 - 12.2024
  • Maintained up-to-date knowledge of promotions, guidelines, payment policies, and security practices, using the Security Trax program.
  • Ensured customer satisfaction through effective communication and problem-solving strategies.
  • Informed customers on billing procedures, processed payments, and facilitated payment options.
  • Trained and mentored new staff on product knowledge and company policies.

Server

Sandy's Restaurant
Blue Springs, MO
02.2019 - 10.2020
  • Accurately recorded orders utilizing cash register and point-of-sale system.
  • Executed opening and closing duties, including setup of dining area and restocking supplies.
  • Served food and beverages while promptly resolving order discrepancies.
  • Cultivated guest relationships to increase repeat business through outstanding service.

Family Nanny

Private Care
01.2010 - 02.2019
  • Established safe learning environments with suitable toys and materials for development.
  • Transported children as necessary and prepared nutritious meals.
  • Cultivated strong relationships with parents to facilitate effective communication about children's progress.
  • Managed household tasks, including laundry, cleaning, and grocery shopping when required.

Education

High School Diploma -

Blue Springs South High School
Blue Springs, MO
05-2014

Skills

  • Customer service and support
  • Transaction handling and POS systems
  • Time management and team collaboration
  • Multitasking and problem solving
  • Computer proficiency
  • Employee training

Timeline

Server

54th Street Grill & Bar
03.2025 - Current

Customer Support Specialist

Safe Haven ADT Security
10.2020 - 12.2024

Server

Sandy's Restaurant
02.2019 - 10.2020

Family Nanny

Private Care
01.2010 - 02.2019

High School Diploma -

Blue Springs South High School

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