Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaylee Fagan

Coatesville,PA

Summary

Resourceful administrative team member known for high productivity and efficient task completion. Specialized in customer service, conflict resolution, and administrative support. Excel in communication, multitasking, and problem-solving to enhance office operations and guest satisfaction.

Overview

10
10
years of professional experience

Work History

Front Desk

Chester County Adult Probation
West Chester, PA
09.2024 - Current
  • Check in defendants and insure they are following bail conditions
  • Closing case files
  • Reviewing cases in PA Docket.
  • Issuing bench warrants, quashing warrants, bail orders, hair hearing atc.
  • Filing, copying, printing, mail, telephones, Microsoft office.

Server

Olive Garden
Lancaster, Pennsylvania
07.2015 - 09.2024
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Provided excellent customer service to ensure satisfaction.
  • Trained new employees to perform duties.

Covid-19 OSP

MONTCO Office of Public Health
Norristown, PA
08.2020 - 02.2022
  • Traveled to six covid test sites around Montgomery County to instruct residents on how to perform covid tests, collect specimens, and give lab results
  • Various office duties: mail, phones and registration
  • Followed CDC guidelines
  • HIPAA Knowledge

CTI Specialist

Resources for Human Development
Norristown, PA
06.2019 - 01.2020
  • Established and maintained positive non-judgmental relationships with clients
  • Gained access to services and obtained resources that were beneficial for clients
  • Made routine visits and accompanied clients in the community
  • Completed detailed documentation for billing purposes

Intern

West Virginia Universities Division of Diversity, Equity, and Inclusion
08.2018 - 12.2018
  • Engaged in advocacy, policy development, consultation, and evaluation to create a more inclusive campus
  • Created a sexual education presentation and lesson plan
  • Presented material to multiple classrooms of 22 to 30 high school students

Education

Bachelors - Science in Public Health

West Virginia University
Morgantown, WV
12.2018

Skills

  • Microsoft office
  • Office Administration
  • Typing and filing
  • Documentation

Timeline

Front Desk

Chester County Adult Probation
09.2024 - Current

Covid-19 OSP

MONTCO Office of Public Health
08.2020 - 02.2022

CTI Specialist

Resources for Human Development
06.2019 - 01.2020

Intern

West Virginia Universities Division of Diversity, Equity, and Inclusion
08.2018 - 12.2018

Server

Olive Garden
07.2015 - 09.2024

Bachelors - Science in Public Health

West Virginia University
Kaylee Fagan