Kaylee Fitzpatrick
St. Cloud,FL
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Maintains focus and positive attitude in stressful situations and high-volume environments. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Gator's Dockside
09.2020 - 03.2024
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Bartender
Wojo's Bar & Grill
01.2022 - 02.2023
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Education
Associate of Arts - Nursing
Valencia College
Orlando, FL06.2026
High School Diploma -
Lake Gibson Senior High School
05.2017
Skills
- Beverage Preparation
- Table Bussing
- Order Management
- Safe Food Handling
- Supply Restocking
- Food Delivery
- Guest Engagement
- Hospitality service expertise
- Strong Work Ethic
- Order Accuracy
Certification
SERV Safe
Timeline
Bartender
Wojo's Bar & Grill
01.2022 - 02.2023
Server
Gator's Dockside
09.2020 - 03.2024
Associate of Arts - Nursing
Valencia College
High School Diploma -
Lake Gibson Senior High School
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