Kaylee Gibson
West Alexandria,Ohio
Summary
Efficient, highly motivated professional eager to lend combined experienced knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Reliable with a strong work ethic and the ability to quickly adapt to new tasks and environments.
Overview
6
6
years of professional experience
Work History
Front Desk Coordinator
Burke Orthodontics
Centerville, OH
05.2025 - Current
- Managed front desk operations, ensuring efficient check-in and check-out procedures.
- Coordinated communication between departments to streamline guest services and resolve issues promptly.
- Implemented scheduling strategies that optimized staff allocation during peak hours.
- Ensured accurate billing by carefully reviewing invoices before issuing them to clients or submitting payment requests internally.
Marketing Manager
Preble Edge Fitness
Eaton, OH
09.2021 - 05.2025
- Created content for website, social media accounts, and promotional campaigns that generated leads, resulting in increased sales.
- Created marketing strategies to increase membership base and promote community involvement in the gym.
- Analyzed market trends and consumer behavior to refine targeting and messaging for campaigns.
- Coordinated or participated in promotional activities or trade shows to market products or services.
General Manager
Bombshell Tanning
Eaton, OH
07.2020 - 05.2025
- Managed daily operations including staff scheduling, budgeting, inventory management and customer service.
- Implemented staff training programs, enhancing team performance and operational efficiency.
- Planned, coordinated and oversaw company events and promotions.
- Ensured compliance with regulatory standards by monitoring internal processes.
Receptionist
Luminous Nail Spa
Englewood, OH
02.2020 - 07.2020
- Greeted and welcomed visitors in a professional manner while managing multiple tasks simultaneously.
- Scheduled appointments for customers, maintained and updated appointment calendars.
- Assisted customers with general inquiries regarding products, services, and hours of operation via phone.
- Managed patient scheduling, optimizing appointment flow and reducing wait times.
Education
High School Diploma -
Twin Valley South
West Alexandria, OH05.2020
Certificate - Medical Office Management
Miami Valley Career Technology Center
Clayton, OH05.2020
Certificate - Radiographer
Ohio State Dental Board
Dayton, OH07-2025
Skills
- Attention to Detail
- Customer Service
- Administrative skills
- Management
- Interpersonal Communication
- Accountability
- End-of-day reporting
- POS systems
Timeline
Front Desk Coordinator
Burke Orthodontics
05.2025 - Current
Marketing Manager
Preble Edge Fitness
09.2021 - 05.2025
General Manager
Bombshell Tanning
07.2020 - 05.2025
Receptionist
Luminous Nail Spa
02.2020 - 07.2020
High School Diploma -
Twin Valley South
Certificate - Medical Office Management
Miami Valley Career Technology Center
Certificate - Radiographer
Ohio State Dental Board