Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaylee Groh-Escamilla

Shepherd,Montana

Summary

Proven leader with extensive experience in fast-paced environments, notably at Comet Chicken, where I spearheaded team development and operational improvements. Skilled in staff training, customer engagement, and health code compliance, I excel in elevating service standards and team performance. My approach has consistently enhanced customer satisfaction and operational efficiency.

Overview

3
3
years of professional experience

Work History

Crew Member

Subway
01.2024 - Current
  • Trained new team members on procedures, customer service, and sales techniques.
  • Collaborated with team members to complete orders.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Operated cash register to ring up final bill and process various forms of payment.

Store Manager

Mazevo Coffee
08.2023 - 12.2023
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Manager

Comet Chicken
03.2022 - 08.2023
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Bather

Dog Baths And Beyond
10.2022 - 02.2023
  • Kept cages, kennels, play yards, and grooming areas neat and clean.
  • Kept animal coats clean and healthy with regular washing, grooming, and trimming.
  • Washed, trimmed, and brushed animals to maintain good grooming standards.

Shift Leader

Wendy's International LLC
02.2021 - 03.2022
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Trained new employees and delegated daily tasks and responsibilities.

Education

High School Diploma -

Thompson Valley High School
Loveland, CO
03.2021

Skills

  • Food Preparation
  • Schedule Preparation
  • Health Code Compliance
  • Customer Engagement
  • Cash Handling
  • Staff Training and Development
  • Team Leadership

Timeline

Crew Member

Subway
01.2024 - Current

Store Manager

Mazevo Coffee
08.2023 - 12.2023

Bather

Dog Baths And Beyond
10.2022 - 02.2023

Manager

Comet Chicken
03.2022 - 08.2023

Shift Leader

Wendy's International LLC
02.2021 - 03.2022

High School Diploma -

Thompson Valley High School

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Kaylee Groh-Escamilla