Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaylee Hahn

Savannah,GA

Summary

Diligent professional with solid background in customer service. Proven track record of efficiently resolving customer inquiries and maintaining high satisfaction rates. Demonstrated ability to leverage communication and problem-solving skills to enhance customer experience.

Overview

7
7
years of professional experience

Work History

Key Holder

Style Encore
05.2024 - 12.2025
  • Managed daily store operations, ensuring smooth workflow and customer satisfaction.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.

Key Holder Supervisor

Plato's Closet
01.2023 - 01.2024
  • Completed store opening and closing procedures.
  • Trained new employees on company policies, procedures, and best practices to ensure consistent performance across the team.
  • Provided exceptional customer service, resulting in a high level of customer satisfaction and repeat business.

Tour Guide

Ghost City Tours
06.2022 - 03.2023
  • Conducted engaging historical tours, captivating diverse audiences with storytelling techniques.
  • Collaborated with team members to create innovative tour routes, improving overall guest satisfaction.
  • Implemented feedback mechanisms to gather guest insights, driving continuous improvement in tour offerings.

Sales Associate

HomeGoods
02.2021 - 11.2021
  • Managed inventory organization and stock replenishment, ensuring product availability on sales floor.
  • Collaborated with team to maintain store presentation standards, resulting in a visually appealing environment.

Style Advisor

Justice
08.2019 - 12.2020
  • Analyzed customer feedback to identify trends, implementing changes to improve service quality.
  • Assisted customers in selecting the perfect outfits, ensuring a memorable experience.

Ride Attendant

Carowinds
06.2019 - 08.2019
  • Provided exceptional guest experiences through attentive service and quick response to any issues or concerns.
  • Managed daily ride operations, including queue management and rider height verification for safety compliance.
  • Enhanced customer satisfaction by ensuring the safety and proper functioning of all ride equipment.

Education

Geology

College of Charleston
Charleston, SC
05.2026

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Problem resolution
  • Sales goals attainment
  • Relationship building
  • Up-selling strategies

Timeline

Key Holder

Style Encore
05.2024 - 12.2025

Key Holder Supervisor

Plato's Closet
01.2023 - 01.2024

Tour Guide

Ghost City Tours
06.2022 - 03.2023

Sales Associate

HomeGoods
02.2021 - 11.2021

Style Advisor

Justice
08.2019 - 12.2020

Ride Attendant

Carowinds
06.2019 - 08.2019

Geology

College of Charleston
Kaylee Hahn