Kaylee Haptonstall
Memphis,TN
Overview
4
4
years of professional experience
Work History
Shift Supervisor
Starbucks
10.2024 - Current
- Completed store opening and closing procedures and balanced tills.
- Responded to and resolved customer questions and concerns.
- Enforced company policies and regulations with employees.
Assistant Manager
Slim Chickens
06.2021 - 10.2024
- Ensured cash drawers were balanced at the end of each shift
- Prepared daily staffing schedules for all day/night shifts
- Responsible for training and mentoring all new hires
- Mastered point-of-service (POS) computer system for order taking in minimal time
- Improved customer satisfaction by addressing and resolving complaints promptly.
Subway
07.2020 - 10.2020
Education
Bachelor of Science - Biology
University of Memphis
Memphis, TN05-2025
Skills
- Time management
- Decision-making
- Customer service
Timeline
Shift Supervisor
Starbucks
10.2024 - Current
Assistant Manager
Slim Chickens
06.2021 - 10.2024
Subway
07.2020 - 10.2020
Bachelor of Science - Biology
University of Memphis