Highly organized and detail-oriented professional passionate about executing exceptional events that achieve established goals. Provides excellent customer service and works to carry out events to the highest of standards.
Overview
6
6
years of professional experience
Work History
Roadshow Coordinator
Axon Enterprise Inc.
02.2022 - Current
Coordinated and executed over 100 events.
Successfully demonstrated the company's ecosystem to customers.
Gathered and organized materials to support operations.
Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
Continually maintained and improved company's reputation and positive image in markets served.
Customer Advocate
Carvana
09.2021 - 02.2022
Developed and maintained strong customer relationships by promptly addressing and resolving customer concerns.
Listened to customers in actively to assess issues and provide accurate information.
Delivered prompt service to prioritize customer needs.
Developed and implemented strategies to improve customer service experience, resulting in increased satisfaction.
Keyholder Manager
Kendra Scott
11.2018 - 08.2021
Managed store personnel by delegating tasks and supervising daily operations.
Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
Opened inventory boxes and restocked shelves.
Engaged with customers to build rapport and promote long-term loyalty for increased sales.
Managed administrative logistics of events planning, event booking, and event promotions.
Education
No Degree - Veterinary Technology
Murray State University
Murray, KY
Skills
Schedule Management
Microsoft Windows
Microsoft Word
Customer Service
Event Planning
Microsoft Excel
Event Coordination
Timeline
Roadshow Coordinator
Axon Enterprise Inc.
02.2022 - Current
Customer Advocate
Carvana
09.2021 - 02.2022
Keyholder Manager
Kendra Scott
11.2018 - 08.2021
No Degree - Veterinary Technology
Murray State University
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