Kaylee Hart
48932 Bay Grove Ct. Groveport,OH
Summary
Results-driven Sales Leader with extensive experience in achieving sales goals and enhancing productivity. Proficient in customer relationship management, strategic planning, and team leadership. Excelled in communication and problem-solving abilities to support business growth objectives.
Overview
6
6
years of professional experience
Work History
Sales Lead
American Eagle Outfitters, Inc
Columbus, OH
07.2022 - Current
- Led team of 100+ sales associates to deliver exceptional customer service, enhancing brand perception and loyalty.
- Trained and mentored new sales associates on policies and effective sales techniques.
- Conducted performance reviews and provided coaching to elevate associate performance.
- Prepared detailed sales forecasts based on past trends, and executed sales strategies to drive KPI results.
- Identified and resolved challenges, contributing to overall operational efficiency.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Sales Associate
Clarks Bostonian Outlet
Jeffersonville, OH
05.2021 - 07.2022
- Assisted customers in locating products and checking inventory across stores.
- Answered questions regarding sizing, accessories, and proper care for merchandise.
- Created positive first impressions to welcome existing, new, and potential customers.
- Organized end caps and sales floor to enhance visual appeal and promote merchandise.
- Sorted shipment and stocked merchandise.
Office Assistant
Ken Ganley Automotive
London, OH
06.2019 - 05.2021
- Managed filing and copying of paperwork to maintain organized records.
- Provided customer assistance through phone, email, and face-to-face interactions.
- Handled cash register operations for all payment types, ensuring transaction precision.
Education
Bachelor of Arts - Criminology, Sociology, and Business Management
Capital University
Columbus, OH05-2024
Skills
- Customer service
- Team leadership
- Training and mentoring
- Sales forecasting
- KPI tracking
- Performance management
- Problem solving
- Time management
Timeline
Sales Lead
American Eagle Outfitters, Inc
07.2022 - Current
Sales Associate
Clarks Bostonian Outlet
05.2021 - 07.2022
Office Assistant
Ken Ganley Automotive
06.2019 - 05.2021
Bachelor of Arts - Criminology, Sociology, and Business Management
Capital University
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