Kaylee Koerperich
Colorado Springs,CO
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Offers experience in fast-paced diner and short-order restaurant settings. Promotes customer comfort and enhanced experiences by answering questions and responding to concerns. Maintains service standards and follows safe service regulations. Always ready to help team members by taking on additional tasks. Focused and reliable, bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work.
Overview
2
2
years of professional experience
Work History
Server
Bonchon
05.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Pool Technician
Dye Pool Company
06.2022 - 07.2022
- Tested and balanced pool water to maintain safe and healthy swimming environment.
- Vacuumed pool using to remove dirt, debris and contaminants at bottom of pool.
- Obtained water readings and adjusted water chemistry to keep pool clean and sanitized.
- Brushed pool walls and floors to reduce algae and slime formation and prevent staining.
- Assembled and disassembled filters for pool openings, closings and repairs.
- Adjusted filter to circulate and remove small debris and foreign matter suspended in pool.
Cashier
Freddy's Frozen Custard & Steakburgers
01.2022 - 04.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
Education
No Degree -
Banning Lewis Preparatory Academy
9433 Vista Del Pico Blvd05.2024
Skills
- Ability to Lift 30 Pounds
- Pos Operation
- Hospitality Service Expertise
- Waiting Tables
- Cash Register Operations
- Order Accuracy
- Transactions and Cash Handling
- Reading Comprehension
Timeline
Server
Bonchon
05.2023 - Current
Pool Technician
Dye Pool Company
06.2022 - 07.2022
Cashier
Freddy's Frozen Custard & Steakburgers
01.2022 - 04.2022
No Degree -
Banning Lewis Preparatory Academy
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