Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Kaylee Mahuka-Lono

Waimanalo,HI

Summary

Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.

Overview

7
7
years of professional experience

Work History

Shift Leader

Starbucks
Kailua, HI
04.2019 - Current
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Assisted in training new employees on shift operations.
  • Maintained an organized work environment by delegating tasks to staff as needed.

Sales Associate

SoHa Living
Kailua, HI
03.2020 - 10.2021
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.

Sales Associate

Target
Kailua, HI
08.2017 - 11.2018
  • Processed customer transactions and provided excellent customer service.
  • Assisted in organizing merchandise displays on the sales floor.
  • Maintained a clean, organized and inviting store environment.

Education

High School Diploma -

Hakipuu Learning Academy
Kaneohe, HI
08-2017

Skills

  • Production Scheduling
  • Customer Service Management
  • Production Reporting
  • Operations Support
  • Equipment Troubleshooting
  • Shift checklists

Accomplishments

  • Partner of the Quarter 2018 & 2020
  • Mug award 2024 for going above and beyond for customers

Timeline

Sales Associate

SoHa Living
03.2020 - 10.2021

Shift Leader

Starbucks
04.2019 - Current

Sales Associate

Target
08.2017 - 11.2018

High School Diploma -

Hakipuu Learning Academy

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Kaylee Mahuka-Lono