Kaylee Mccann
Murphysboro,IL
Summary
Dynamic Sales Associate at Rendleman Orchards, excelling in customer service and relationship building. Recognized for enhancing shopping experiences and efficiently processing transactions, contributing to a significant reduction in wait times. Skilled in cash handling and team collaboration, consistently fostering a positive environment for customers and crew members.
Overview
1
1
year of professional experience
Work History
Sales Associate
Rendleman Orchards
Alto Pass, IL
06.2024 - 10.2025
- Assisted customers with product selection, enhancing overall shopping experience.
- Maintained knowledge of seasonal produce offerings, ensuring accurate product recommendations.
- Processed transactions efficiently using point-of-sale systems, reducing wait times for customers.
- Collaborated with team members to restock shelves and organize merchandise displays effectively.
- Trained new staff on sales techniques and customer service best practices to ensure consistency.
- Provided feedback on customer preferences, contributing to improved inventory management strategies.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Education
Associate of Science - Natural Resources
John A Logan College
Carterville, ILSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Relationship building
- Cash handling
- Money handling
- Cash register operation
- Stocking and receiving
- Cash handling accuracy
Timeline
Sales Associate
Rendleman Orchards
06.2024 - 10.2025
Associate of Science - Natural Resources
John A Logan College