Summary
Overview
Work History
Education
Skills
Timeline
Generic
Kaylee McGallion

Kaylee McGallion

Silsbee,TX

Summary

A highly motivated, adept, patient, negotiable, and also determined professional with a strong work ethic. With a proven ability in direct negotiation and customer(patient) communication as a licensed practical nurse, utilizing clinical skills while demonstrating compassion and understanding. Committed to fostering relationships and delivering exceptional service.

Overview

8
8
years of professional experience

Work History

Manager on Duty

Candy's Southern Skillet
01.2017 - 12.2019
  • Trained employees in essential job functions.
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
  • Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
  • Enhanced customer satisfaction through consistent monitoring of service quality and staff performance.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Key Holder Supervisor

Dollar General (Town Bluff)
01.2021 - 05.2021
  • Completed store opening and closing procedures.
  • Counted out cash drawers and balanced totals.
  • Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Managed daily store operations, including opening and closing procedures, cash handling, and staff scheduling.
  • Trained new employees on company policies, procedures, and best practices to ensure consistent performance across the team.
  • Received and counted money.

Licensed Practical Nurse

Dr. Taylor's Pediatrics' (Legacy Owns Now)
09.2022 - 04.2023
  • Helped young patients feel comfortable with procedures and immunizations.
  • Performed advanced clinical skills such as IV insertion, catheterization, and NG tube placement with precision and attention to detail.
  • Utilized nursing process to assess, plan, implement and evaluate care.
  • Provided emotional support to patients and families to enhance patient experience and promote healing.
  • Administered immunizations and other preventative care measures to promote health and prevent disease.
  • Improved communication within families by facilitating open discussions and teaching effective communication techniques.

Licensed Practical Nurse

Cantex Silsbee (MIll Creek)
04.2023 - 01.2024
  • Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
  • Cared for wounds, provided treatments, and assisted with procedures.
  • Assisted with admissions, appointments, transfers, and discharges.
  • Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
  • Facilitated efficient communication between patients, families, and healthcare providers to promote continuity of care across settings.

Cashier

Peavy's Country Store
02.2025 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Education

High School Diploma -

Silsbee Highschool
Silsbee, TX
05-2019

LPN - Nursing

Tyler County School of Vocational Nursing
Woodville, TX
12-2020

Skills

  • Customer service
  • Negotiation
  • Adept
  • Work ethic and integrity
  • Patience and empathy
  • Direct patient care

Timeline

Cashier

Peavy's Country Store
02.2025 - Current

Licensed Practical Nurse

Cantex Silsbee (MIll Creek)
04.2023 - 01.2024

Licensed Practical Nurse

Dr. Taylor's Pediatrics' (Legacy Owns Now)
09.2022 - 04.2023

Key Holder Supervisor

Dollar General (Town Bluff)
01.2021 - 05.2021

Manager on Duty

Candy's Southern Skillet
01.2017 - 12.2019

High School Diploma -

Silsbee Highschool

LPN - Nursing

Tyler County School of Vocational Nursing

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Kaylee McGallion