Kaylee McMillan
Tallahassee,FL
Summary
Dedicated server with a proven ability to deliver exceptional customer service in high-pressure environments. Skilled in conflict resolution and team collaboration. Committed to enhancing guest experiences through positive interactions and efficient service.
Overview
5
5
years of professional experience
Work History
Server
Bumpas Local 349
Tallahassee, Florida
04.2024 - Current
- Provided friendly service to customers in high-pressure dining setting, enhancing overall dining experience.
- Coordinated with kitchen staff for prompt food preparation and delivery, ensuring customer satisfaction.
- Recommended menu items to guests, effectively increasing their dining enjoyment.
- Maintained cleanliness and organization of dining area and service stations.
- Assisted in training new team members on service protocols and menu items.
Manager/Bartender
Social Catering
Tallahassee, Florida
03.2023 - 05.2024
- Coordinated event planning and execution for diverse catering functions, enhancing guest experiences.
- Prepared cocktails for patrons at events and created signature drinks for diverse clientele.
- Trained and mentored team members on customer service standards.
- Resolved customer inquiries and concerns promptly to maintain satisfaction levels.
- Streamlined inventory management to maintain adequate supplies for events and prevent shortages.
- Managed inventory and ordered supplies, supporting seamless service during events.
Cashier
Social Kitchen
Tallahassee, Florida
03.2022 - 09.2022
- Processed customer transactions efficiently and accurately.
- Managed cash register and maintained balanced cash drawers.
- Assisted customers with menu selections and dietary inquiries.
- Followed safety and sanitation guidelines consistently in food handling.
Server
MoMos Pizza
Tallahassee, Florida
06.2021 - 10.2021
- Provided exceptional service to high volume of daily customers.
- Provided excellent customer service to ensure satisfaction.
- Assisted guests with menu selections and dietary needs.
- Delivered food and beverages promptly to tables.
- Took accurate food and drink orders from guests.
Education
Cosmetology License - Cosmetology
Livley Tech Collage
Tallahassee 09-2026
Skills
- Customer service and support
- Positive guest interactions
- Conflict resolution
- Food safety standards
- Event planning and coordination
- Multitasking and organization
- Team building and collaboration
- Quick learning ability
Timeline
Server
Bumpas Local 349
04.2024 - Current
Manager/Bartender
Social Catering
03.2023 - 05.2024
Cashier
Social Kitchen
03.2022 - 09.2022
Server
MoMos Pizza
06.2021 - 10.2021
Cosmetology License - Cosmetology
Livley Tech Collage