Kaylee Oachs
Mankato,MN
Summary
Dynamic Patient Support Coordinator with a proven track record at Mankato Clinic, excelling in appointment scheduling and patient advocacy. Adept at insurance coordination and health information management, I foster strong relationships with patients and medical staff, ensuring seamless communication and access to care. Committed to enhancing patient experiences through effective support and compassionate service.
Overview
6
6
years of professional experience
Work History
Patient Support Coordinator
Mankato Clinic
Mankato, Minnesota
05.2021 - Current
- Coordinated patient appointments and managed healthcare provider scheduling efficiently.
- Assisted patients with insurance verification and eligibility inquiries to ensure access.
- Communicated patient needs and concerns effectively between medical staff and patients.
- Responded promptly to client inquiries, creating a supportive environment for patients.
- Participated in staff meetings, training sessions, and conferences to enhance job performance.
Home Health Aide
Freedom Home Care
Mankato, Minnesota
08.2020 - 04.2021
- Assisted clients with daily living activities and personal care tasks to enhance independence.
- Monitored health status, reporting changes to supervisors for timely interventions.
- Provided companionship and emotional support to promote overall well-being.
- Maintained clean and safe environments, ensuring comfort and security for clients.
- Communicated regularly with families regarding client needs and concerns.
- Adhered to HIPAA regulations, safeguarding confidentiality of sensitive patient information.
Education
Bachelor of Science - Psychology
Minnesota State University, Mankato
Mankato, MN05-2024
Skills
- Appointment scheduling
- Insurance coordination
- Patient advocacy
- Health information management
- Case documentation
- Customer relationship management
Timeline
Patient Support Coordinator
Mankato Clinic
05.2021 - Current
Home Health Aide
Freedom Home Care
08.2020 - 04.2021
Bachelor of Science - Psychology
Minnesota State University, Mankato