Kaylee Olson
Summary
Detail-oriented individual looking to pursue a career in medical office management. Eager to learn and contribute to a team. Also, prepared to train in medical billing software and healthcare regulations to provide outstanding service.
Overview
3
3
years of professional experience
Work History
Sales Associate
Buff City Soap
05.2025 - Current
- Maintain product knowledge to assist customers with selections and recommendations effectively.
- Building relationships with customers to encourage repeat business.
- Provide positive first impressions to welcome existing, new, and potential customers.
- Solving customer challenges by offering relevant products and services.
Medical Billing Intern
Lighthouse Counseling
08.2025 - 11.2025
- Preparation and submission of prior authorization requests for mental health services.
- Developed professional relationships with peers, supervisors, and mentors, fostering a positive work environment and facilitating ongoing learning opportunities during the internship.
- Accurately reviewed patient insurance coverage, deductibles, copays, and coinsurance.
Keyholder/Sales Lead
Bath & Body Works
06.2024 - 04.2025
- Preform daily opening and closing procedures
- Train new team members in cash register operations and customer services
- Resolve problems with knowledgeable and friendly service
- Organize promotional displays and arrange merchandise to promote sales
- Develop promotional strategies to increase high sales volume
Sales Associate
Bath & Body Works
03.2023 - 06.2024
- Greeted customers and provided excellent customer service
- Collected payments and provided accurate change
- Stocked shelves with merchandise when needed
- Maintained up to date knowledge of store merchandise and promotions
Education
Associate of Applied Science - Medical Information Technology
Southcentral Kentucky Community & Technical College
Bowling Green, KY12-2025
Skills
- Customer service
- Problem-Solving
- Outgoing Personality
- Multitasking
- Medical Terminology
- Microsoft Office
- Insurance Verification
- HIPAA Guidelines
Timeline
Medical Billing Intern
Lighthouse Counseling
08.2025 - 11.2025
Sales Associate
Buff City Soap
05.2025 - Current
Keyholder/Sales Lead
Bath & Body Works
06.2024 - 04.2025
Sales Associate
Bath & Body Works
03.2023 - 06.2024
Associate of Applied Science - Medical Information Technology
Southcentral Kentucky Community & Technical College