Kaylee Mcclure
Texas City,TX
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Accountable Insurance Representative with excellent client management and insurance plan promotion. Highly effective juggler of multiple competing responsibilities simultaneously. Proven history of exceptional time management and customer service. Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills. Talented Insurance Sales Agent with in-depth policy and regulations knowledge. Experienced in providing tailored solutions to clients. Outgoing individual with great task prioritization skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Sales Associate
Allstate Insurance Co
03.2018 - Current
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Verified insurance coverage to confirm patient coverage for necessary medical services.
- Performed research to keep appraised of changes in insurance market.
- Improved client satisfaction by providing accurate and timely commercial insurance quotes.
- Streamlined insurance claim processes for quicker reimbursement and reduced errors.
- Expedited settlements for clients by negotiating effectively with insurance companies and adjusters.
- Assisted patients with insurance claims and provided guidance on coverage details.
- Assisted patients with understanding personalized insurance coverage and benefits.
- Collaborated with insurance companies to expedite claims processing for clients'' convenience.
- Negotiated with customers and insurance companies to secure favorable policy terms.
Sales Associate
State Farm
09.2017 - 03.2019
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
Sales Associate
Harvey Toyota
01.2016 - 09.2017
- Drove team revenue totals by bringing in top sales numbers.
- Exceeded sales targets by utilizing persuasive selling techniques and extensive product knowledge.
- Provided ongoing support to clients after purchase completion, addressing concerns or questions to maintain satisfaction levels.
- Consulted with sales and finance managers to negotiate sales price, trade-in allowance, license fee, discounts and financing or lease options on vehicle.
- Streamlined sales processes by maintaining accurate records of customer interactions, transactions, and follow-up activities in CRM systems.
Education
High School Diploma -
Benton High School
Benton, LA2015
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Multi-tasking strength
- Problem-Solving
- Excellent people skills
- Reliable and punctual
- Goal-Oriented
- Relationship Building
- Client Service
Timeline
Sales Associate
Allstate Insurance Co
03.2018 - Current
Sales Associate
State Farm
09.2017 - 03.2019
Sales Associate
Harvey Toyota
01.2016 - 09.2017
High School Diploma -
Benton High School