Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaylee Roets

Hartselle,AL

Summary

Reliable employee, offering excellent communication and good judgment. Along with a great attitude and an excellent work ethic.

Overview

4
4
years of professional experience

Work History

Customer Service Specialist Head Cashier

Dick's Sporting Goods
08.2021 - 05.2023
  • Set up new sales displays each week with fresh merchandise.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Learned duties for various positions and provided backup at key times.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.

Childcare Worker

Decatur Athletic Club (GYM)
03.2021 - 08.2021
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Liaised with parents and guardians to discuss child progress.

Hostess

Mellow Mushroom
02.2021 - 08.2021
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
  • Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
  • Provided patrons with estimated waiting times during peak service hours.
  • Advised customers about special offerings and menu items to help drive sales.

Lead Hostess

Sam's Sports Bar And Grill
04.2019 - 02.2021
  • Maintained balanced cash drawer with correct money values and accurate documentation.
  • Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
  • Trained and supervised all hosts


Education

Associate of Science - Cognitive Psychology

Calhoun Community College
Tanner, AL
08.2023

Skills

  • High-Volume Environments
  • Feedback Acceptance
  • Computer Experience
  • Conflict resolution under stressful situations
  • Attention to detail
  • Fast learner
  • Problem-solving

Timeline

Customer Service Specialist Head Cashier

Dick's Sporting Goods
08.2021 - 05.2023

Childcare Worker

Decatur Athletic Club (GYM)
03.2021 - 08.2021

Hostess

Mellow Mushroom
02.2021 - 08.2021

Lead Hostess

Sam's Sports Bar And Grill
04.2019 - 02.2021

Associate of Science - Cognitive Psychology

Calhoun Community College

Similar Profiles

CREATE PROFILE