Summary
Overview
Work History
Education
Skills
ASL (Intermediate)
Languages
Timeline
Generic

Kaylee Smith

Summary

Hardworking leader gifted at reviewing team tasks to assure quality, and accuracy. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement. The main goal is making sure that our customers are satisfied, along with other team members. I allow team members to feel comfortable speaking up, and create a safe space for learning.

Overview

2
2
years of professional experience

Work History

Shift Lead

Chick-fil-A
08.2022 - Current
  • Analyzed sales figures and identified areas for improvement.
  • Completed daily financial activities and prepared weekly reports for management to inform decision-making.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Trained and mentored new employees to maximize team performance.
  • Conducted regular team meetings to discuss progress, address concerns, and set goals for continued improvement.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.

Live-Out Nanny

Personal Employer
09.2021 - Current
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Encouraged physical activity through outdoor playtime, sports participation, and structured exercise routines.
  • Facilitated social development by arranging playdates and outings with peers on a regular basis.
  • Developed and implemented behavior management strategies to minimize indiscipline and guide children in attaining positive behavior.
  • Helped children complete homework assignments and school projects.
  • Transported children to and from school, medical appointments and extra-curricular activities.

Education

High School Diploma -

Chattahoochee Technical College
Canton, GA
05.2027

Skills

  • Sales proficiency

  • Revenue Forecasting

  • Team Supervision

  • Financial Documentation

  • Strong verbal and written communication

  • Issue Resolution

  • Team motivation

  • Good Telephone Etiquette

  • Customer Service Management

  • Idea Development and Brainstorming

  • Staff Training and Development

  • Data Entry

ASL (Intermediate)

I started to teach myself ASL in 7th grade so I could communicate with a deaf kid in my grade; and I took classes as soon as I could. Starting in 9th grade I took the classes below:

ASL 1

ASL 2

ASL 3

Languages

American Sign Language
Professional Working

Timeline

Shift Lead

Chick-fil-A
08.2022 - Current

Live-Out Nanny

Personal Employer
09.2021 - Current

High School Diploma -

Chattahoochee Technical College

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Kaylee Smith