Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaylee stevens

Hewitt,TX

Summary

Proven customer service expert from McDonald's, adept at cash handling and conflict resolution, enhancing customer satisfaction and loyalty. Demonstrated reliability and exceptional work ethic across roles, significantly improving service speed and accuracy. Skilled in fostering positive experiences, showcasing patience, empathy, and operational efficiency. Punctual and honest cashier, server with solid background in highly demanding environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.

Overview

6
6
years of professional experience

Work History

Cashier

McDonald's
07.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cashier

Burlington
02.2024 - 07.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.

Delivery Driver and Cashier

Dragonliscious
03.2023 - 10.2023
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.

Work at Grill and Salad Bar

Golden Corral Buffet and Grill
06.2019 - 07.2023
  • Ensured freshness of offerings by regularly monitoring and replacing ingredients as necessary.
  • Helped maintain a safe dining environment by adhering to proper food handling guidelines and protocols.
  • Enhanced customer satisfaction by maintaining a clean and well-stocked salad bar throughout the day.
  • Increased customer loyalty with friendly service and attentiveness to dietary restrictions or preferences.
  • Minimized cross-contamination during preparation and stocking.

Sandwich Artist

SUBWAY®Restaurants
08.2022 - 12.2022
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.

Server

Grand China Restaurant
08.2019 - 12.2019
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Cashier and Cook

McDonald's Restaurant
07.2018 - 07.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

Lake View Hugh School
San Angelo, TX
05-2019

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Cash Handling
  • Cleaning and sanitizing
  • Customer service excellence
  • Money Handling
  • Reliability and punctuality
  • Order Taking
  • Conflict Resolution

Timeline

Cashier

McDonald's
07.2024 - Current

Cashier

Burlington
02.2024 - 07.2024

Delivery Driver and Cashier

Dragonliscious
03.2023 - 10.2023

Sandwich Artist

SUBWAY®Restaurants
08.2022 - 12.2022

Server

Grand China Restaurant
08.2019 - 12.2019

Work at Grill and Salad Bar

Golden Corral Buffet and Grill
06.2019 - 07.2023

Cashier and Cook

McDonald's Restaurant
07.2018 - 07.2019

High School Diploma -

Lake View Hugh School

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