Kaylee Tovilla
Monterey Park,California
Summary
Cheerful Hostess knowledgeable about greeting, seating and guiding guests to tables at busy restaurant. Skilled at scheduling dining reservations and addressing guest requests and complaints. Energetic and punctual individual committed to highest quality of service.
Overview
4
4
years of professional experience
Work History
Restaurant Hostess
Tin Tin Seafood Restaurant
Anaheim , California
11.2020 - 08.2024
- Managed reservations, waitlists, and special requests for large parties.
- Greeted guests and sat customers at tables or in waiting areas.
- Balanced cash register at end of shift according to established procedures.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
Education
High School Diploma -
Mark Keppel High School
Alhambra, CA06-2021
Skills
- Customer Service
- Conflict Resolution
- Guest Relations Management
- Cash Handling
- Reservation coordination
Timeline
Restaurant Hostess
Tin Tin Seafood Restaurant
11.2020 - 08.2024
High School Diploma -
Mark Keppel High School
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