Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kayleen Diaz

Cape Coral,FL

Summary

Dynamic Project Manager with a proven track record at Refrigerant Effect 1 Corp, excelling in multitasking and effective communication. Successfully led diverse projects, enhancing collaboration and stakeholder trust. Skilled in software implementation and problem-solving, consistently delivering results within tight deadlines while fostering a professional team environment. Bilingual in English and Spanish.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

3
3
years of professional experience

Work History

Project Manager

Refrigerant Effect 1 Corp
05.2020 - 01.2023
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
  • Identified plans and resources required to meet project goals and objectives.
  • Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
  • Completed projects within tight deadlines, coordinating team efforts and prioritizing tasks effectively.
  • Oversaw implementation of new project management software, facilitating more efficient workflow and better project tracking.

Demolition Worker

Sub Contracting
09.2022 - 01.2023
  • Wore mandated safety equipment and used correct procedures for total site safety.
  • Performed selective demolition tasks with attention to detail, preserving historical elements as requested by clients or architects.
  • Maintained a clean worksite, ensuring the safe removal of debris and minimizing disruption to surrounding areas.
  • Used variety of hand and power tools to complete tasks.

Eligibility Specialist

Tidal Basin FEMA
12.2022 - 08.2023
  • Maintained personnel records and updated internal databases to support document management.
  • Developed and maintained up-to-date database of contacts, facilitating quick and efficient communication.
  • Processed eligibility and benefits verification and authorization requests.
  • Followed up on denials, late payments, extensions and other special circumstances.
  • Provided exceptional customer service through prompt response times, clear communication channels, and diligent follow-up practices.
  • Evaluated financial documents to accurately assess income levels, assets, expenses, and other relevant factors impacting client eligibility status.
  • Scheduled appointments with applicants to gather information and explain benefits processes.

Education

High School Diploma -

ECS
Fort Myers Fl
05.2021

Associate In Science - Radiology

Med College
Miami, FL
12.2024

Skills

  • Data entry
  • Effective communication skills
  • Telephone etiquette
  • Verbal communication
  • Documentation and paperwork
  • Knowledgeable in software
  • Government relations
  • Eligibility procedures
  • Problem-solving
  • Payment collection
  • Teamwork and collaboration
  • Time management
  • Problem-solving abilities
  • Multitasking Abilities
  • Professionalism
  • Bilingual - English and Spanish

Timeline

Eligibility Specialist

Tidal Basin FEMA
12.2022 - 08.2023

Demolition Worker

Sub Contracting
09.2022 - 01.2023

Project Manager

Refrigerant Effect 1 Corp
05.2020 - 01.2023

High School Diploma -

ECS

Associate In Science - Radiology

Med College

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