Kayleigh Hatfield

Mediterranean Island International Market

05.2023 - Current

Processed customer transactions efficiently using point-of-sale systems.
Maintained accurate cash drawer and ensured proper change handling.
Assisted customers with product inquiries and provided exceptional service.
Collaborated with team members to maintain clean and organized workspace.
Handled returns and exchanges following company policies and procedures.
Adapted quickly to new technology and procedures during training sessions.
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Assisted customers with returns, refunds and resolving transaction issues.
Stocked, tagged and displayed merchandise as required.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Answered questions about store policies and addressed customer concerns.
Addressed customer needs and made product recommendations to increase sales.
Mentored new employees on cashier duties and best practices, improving overall staff performance.
Facilitated smoother checkout process, trained new employees on POS systems.