Kayleigh Jefferson
Port Huron,MI
Summary
Versatile and results-driven professional with experience at Jefferson’s Lawn Care, showcasing exceptional customer service and a strong work ethic. Excelled in team collaboration and efficient time management, significantly boosting customer satisfaction. Skilled in safe food handling and adept at using sales techniques to enhance guest experiences.
Overview
6
6
years of professional experience
Work History
Server
Red Pepper
07.2022 - 01.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Server
Big Boy Restaurant
10.2020 - 05.2022
Lawn Care Technician
Jefferson’s Lawn Care
08.2018 - 10.2021
- Increased customer retention through exceptional communication skills and dedication to addressing concerns promptly.
- Boosted customer satisfaction by providing timely and efficient lawn care services tailored to individual needs.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Improved efficiency by effectively managing time spent on each job site while maintaining high-quality work standards.
- Operated varied types of lawn care vehicles, following safety protocols to prevent accidents.
- Contributed to a safe work environment by adhering to safety protocols during all lawn care activities.
- Demonstrated flexibility, adapting to scheduling changes and last-minute requests while maintaining a positive attitude.
Education
Diploma -
Port Huron High School
Port Huron, MI06.2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Safe food handling
- Cleanliness standards
- Service prioritization
- Team collaboration
- Sales expertise
- Sales techniques
Timeline
Server
Red Pepper
07.2022 - 01.2025
Server
Big Boy Restaurant
10.2020 - 05.2022
Lawn Care Technician
Jefferson’s Lawn Care
08.2018 - 10.2021
Diploma -
Port Huron High School
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