Kayleigh Kaires
St James,United States
Summary
Energetic and recent college graduate with a degree in communications with an in-depth academic preparation in Public Relations. Ability to work well with others and juggle tasks efficiently. Years of experience in a fast-paced customer service environment. Can-do attitude with strong verbal and written communication skills. Quick learner and resilient team player aiming to contribute to an organization's goals and take on more responsibility as the team's newest member.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Family Residences and Essential Enterprises, Inc
11.2022 - Current
- Greet and communicate in a respectful manner with the individuals we support, supervisors, other valued team members, and members of the community
- Assist with all aspects of orientation; including the preparation/collecting/filing of new staff paperwork, room set-up for trainings, creating staff ID badges, ensuring each session of orientation is running smoothly and in a timely manner, etc
- Demonstrate ability to work autonomously and in a team environment with flexibility, keeping others informed and anticipating needs
- Complete all required trainings to stay in corporate compliance along with 50+ relevant trainings on the company's training platform (relias)
- Obtained certificates to teach both First Aid/CPR classes along with Strategies for Crisis Intervention and Prevention (SCIP) classes.
Teaching Aide
Nassau Boces Barry Tech
06.2022 - 08.2022
- Worked in a classroom with 11 students individually in discrete trials with varying academic and behavior abilities
- Observed, documented, and discussed each student's progress with the lead teacher and speech pathologist in order to tailor educational programs and student/teacher interactions that met each student's needs
- Carefully studied each student's IEPs to understand each student's behaviors and preferred learning environment
- Earned a certificate of appreciation for outstanding positive performance and support for students and staff.
Sales Associate
Kayleigh Kaires
07.2021 - 06.2022
- Provided excellent customer experiences with personalized sales support including navigating the store, completing sales, and processing returns
- Resolved customer concerns using strong communication and conflict management skills
- Created attractive displays that encouraged clients to inquire about merchandise
- Used feedback from clients and personal observations to better capitalize on sale opportunities.
Social Media Intern
PrescriptionPR
06.2020 - 08.2020
- Provide administrative support to the Marketing and Communications team as needed
- Implement social media written content strategy for maximum call-to-action
- Create visual graphics for social media to support maximum engagement
- Foster organic channel growth on Facebook, Instagram, & Twitter
- Assist with SEO content strategy and implementation, including SEO copywriting and utilization of WordPress
- Assist digital marketing and physical liaison team with various marketing and public relations projects
Server
Friendly's Restaurants
02.2016 - 08.2020
- Greeted new customers, share memorized knowledge of menu items, enable customers to make personal decisions based on taste and interest, build immediate positive connections with guests
- Applied communication and problem-solving skills to resolve customer complaints and promote long- term loyalty
- Resolve guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
- Worked while in high school, maintaining over a 3.0 GPA
Education
Master of Arts - MA - Liberal Studies Customized for Human Services Agencies
Stony Brook University Graduate School
03.2026
Bachelor of Arts - BA - Communication, General
East Stroudsburg University of Pennsylvania
2021
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Smithtown High School East
2017
Skills
- Team Bonding
- Employee Training
- Advanced MS Office Suite Knowledge
- Internal Communications
- Typing Proficiency
- Grammar
- Training and Development
- Customer Service
Certification
- Certified FA/CPR Instructor, National Safety Council - February 2023
- Certified Strategies for Crisis Intervention and Preventions (SCIP) Instructor, Family Residences and Essential Enterprises, Inc. - February 2023
Timeline
Administrative Assistant
Family Residences and Essential Enterprises, Inc
11.2022 - Current
Teaching Aide
Nassau Boces Barry Tech
06.2022 - 08.2022
Sales Associate
Kayleigh Kaires
07.2021 - 06.2022
Social Media Intern
PrescriptionPR
06.2020 - 08.2020
Server
Friendly's Restaurants
02.2016 - 08.2020
Master of Arts - MA - Liberal Studies Customized for Human Services Agencies
Stony Brook University Graduate School
Bachelor of Arts - BA - Communication, General
East Stroudsburg University of Pennsylvania
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Smithtown High School East
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