Kayleigh Mitchell
Greenwood,IN
Summary
Adept at calendar management and patient coordination, I significantly enhanced surgical workflow efficiency at Podiatry Associates of Indiana. My expertise in HIPAA compliance and procedure scheduling streamlined operations, achieving a 20% improvement in patient processing. My proactive approach and ability to maintain confidentiality ensured optimal support to healthcare teams and patient care.
Overview
6
6
years of professional experience
Work History
Surgery Scheduling Coordinator
Podiatry Associates of Indiana
Inidnapolis, IN
09.2018 - Current
- Scheduled follow-up appointments as designated by physician.
- Provided support to surgeons by preparing documents needed for surgeries, such as consent forms and discharge instructions.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
- Created a database to track patient information, surgery dates and other relevant data.
- Scheduled tests, lab work or x-rays for patients based on physician orders.
- Assisted physicians with finalizing reports, speeches or presentations.
- Located scheduling barriers and implemented appropriate solutions.
- Facilitated communication between surgeons, nurses, technicians and other healthcare professionals involved in the care of patients undergoing surgery.
Education
Bachelor of Science - Business Administration And Marketing
University of Southern Indiana
Evansville, INSkills
- Calendar management
- Patient coordination
- Surgical care
- HIPAA compliance
- Procedure scheduling
- Insurance verification
- Following up with patients
- Data entry proficiency
- EMR updating
- Pre-authorization management
- Payment collection
- Office administration
- Updating charts
- Maintaining confidentiality
- Educating patients
- Verifying insurance
- Pre-operative review
- Copay collecting
- Obtaining authorizations
Timeline
Surgery Scheduling Coordinator
Podiatry Associates of Indiana
09.2018 - Current
Bachelor of Science - Business Administration And Marketing
University of Southern Indiana
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