Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

KAYLEIGH WARD

SPOKANE

Summary

I am detail oriented, motivated, reliable and hard working. I am a responsible team worker and learn from all challenging situations in order to grow. I am competent in an team environment as well as using my initiative. I am able to work well under pressure while keeping morale high.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Associate

American Eagle Outfitters, Inc
04.2025 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Barista

Barnes and Noble
04.2024 - 11.2024
  • Crafted artisanal beverages, ensuring quality and swift service. Implemented creative drink ideas, boosting customer satisfaction and repeated visits.
  • Resolved customer concerns promptly, and adapted service approach to meet diverse customer needs and preferences.
  • Maintained cleanliness standards, adhering to health and safety protocols.

Fulfillment Team Member

Target
08.2023 - 12.2023
  • Utilized problem-solving techniques to resolve any discrepancies between collecting orders.
  • Successfully completed all assigned tasks within the specified time frame.
  • Provided excellent customer service by resolving customer inquiries in a timely manner.

Team Member

Pizza Hut
06.2022 - 07.2023
  • Prepared and served food to customers.
  • Took orders quickly and clearly with customers either at the register or on the phone.
  • Greeted and accommodated guests, building positive experience from first interaction.
  • Handled money at the front counter with the register.

Education

High School Diploma -

Slidell High School
01.2024

Skills

  • Customer Service
  • Problem-solving
  • Teamwork
  • Initiative
  • Adaptability
  • Creativity
  • Conflict Resolution
  • Critical Thinking

Certification

  • Photoshop Adobe 2022
  • Web Design Certification CIW 2022
  • Illustrator Adobe 2022
  • Internet Business Associate Certification CIW 2021
  • Network Technology Associate Certification CIW 2021

Timeline

Sales Associate

American Eagle Outfitters, Inc
04.2025 - Current

Barista

Barnes and Noble
04.2024 - 11.2024

Fulfillment Team Member

Target
08.2023 - 12.2023

Team Member

Pizza Hut
06.2022 - 07.2023

High School Diploma -

Slidell High School

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