Kaylen Speaks
Duncanville
Summary
Offering strong foundation in customer service and teamwork, eager to learn and excel in pharmaceutical environment. Brings ability to quickly grasp pharmaceutical concepts and apply precise data entry skills. Ready to use and develop attention to detail and communication skills to improve patient outcomes.
Overview
3
3
years of professional experience
Work History
Pharmacy Technician
Key Pharmacy
02.2023 - 01.2025
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Utilized pharmacy management software to maintain up-to-date patient records and inventory levels.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Pharmacy Technician
CVS Pharmacy
03.2022 - 01.2023
- Prepared and labeled medication orders, including oral, IV, and topical prescriptions, to meet patient needs.
- Performed inventory management tasks, including stock rotation and expiration date checks, to ensure medication availability.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Entered and processed patients' prescriptions into internal system.
Education
Pharmacy Technician - Pharmacy
Cedar Valley Community College
3030 N Dallas Ave Lancaster, TX 7513406-2020
Skills
- Data entry
- Professional communication
- Accuracy and attention to detail
- Problem-solving
Timeline
Pharmacy Technician
Key Pharmacy
02.2023 - 01.2025
Pharmacy Technician
CVS Pharmacy
03.2022 - 01.2023
Pharmacy Technician - Pharmacy
Cedar Valley Community College
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