Kaylene Jenkins
Rancho Cucamonga,CA
Summary
Dedicated and detail-oriented LVN with proven skills in establishing effective policies and management.
Dependable Server & Bartender successfully providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration, and resolving issues with customers, waitstaff, and management.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
The Old Spaghetti Factory International Inc.
01.2018 - 04.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server/Cocktail Server
Tequila Hopper's
08.2018 - 02.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Bartender
Hard Rock Casino
01.2015 - 07.2015
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Bartender
Firehouse
08.2014 - 01.2015
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
Bachelor of Science - Nursing
Career Networks Institute
03.2026
Vocational Nursing -
Concorde Career College
03.2021
GED -
Los Osos High School
01.2013
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
- Memory retention
- Cleanliness standards
- Safe Food Handling
- Menu Memorization
- High-volume dining
- Service prioritization
- Order Accuracy
Certification
- Food Handler Certification
- DSD
- Infection Preventionist
- IV Certified
- Blood Withdrawal
- CPR/BLS
References
- Crystal Hovey, Director of Respiratory Therapy, (951)842-1100
- Tim Jeffers, Administrator, (619)817-6146
- Brandon Bales, Administrator, (765)499-4969
Timeline
Server/Cocktail Server
Tequila Hopper's
08.2018 - 02.2019
Server
The Old Spaghetti Factory International Inc.
01.2018 - 04.2020
Bartender
Hard Rock Casino
01.2015 - 07.2015
Bartender
Firehouse
08.2014 - 01.2015
Bachelor of Science - Nursing
Career Networks Institute
Vocational Nursing -
Concorde Career College
GED -
Los Osos High School
- Food Handler Certification
- DSD
- Infection Preventionist
- IV Certified
- Blood Withdrawal
- CPR/BLS
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